05 / AUTOMATION & INTEGRATION
Workflow Automation & Integration
We move data across systems, automate rule-based steps, and route exceptions to the right person.
Starting from the data and integration map, we turn copy-paste steps, cross-system handovers, and manual reporting into automated flows. We distinguish rule-based automation from context-aware agents that use tools and copilots that support a user's decision.
Success criteria and measurement are defined upfront: which step ran how often, where a human took over, which flow delivers — all visible.
Place in the method
- 01Map
- 02Prioritize
- 03Prove
- 04Build
- 05Embed
- 06Compound
FLOW
How it runs
Each stage leaves an artefact behind; the next one builds on it.
- 01
Flow and system map
Steps, handovers, and waiting work are mapped together with the systems they touch; the flow to automate is chosen from observation, not assumption.
ARTEFACTIntegration map
- 02
Connecting end to end
Copy-paste steps and cross-system handovers become one flow; how each step fails is designed upfront, not discovered.
ARTEFACTWorking flow
- 03
Exception design
What does not fit the rule is not forced into it: the exception lands with a human, the human's decision returns to the flow and leaves a trace.
ARTEFACTHandover flow
- 04
Measurement and operations
Which step ran how often, where it stopped, where a human took over — the flow ships together with its measurement.
ARTEFACTMeasurement board
What we produce
- Workflow automation
- Backend and integration
- Data and integration mapping
- Cloud and production deployment
- Usage and outcome measurement
When it is the right step
- Manual repetition and data entry dominate
- Cross-system gaps create handovers
- Automation exists but is not measured
When it is not
If steps change on every run and require judgment, you need an approval-gated agent, not a rule.
Agent & Copilot SystemsIf it is unclear what should be automated, the map of the flows and an explainable ranking come first.
AI Opportunity Discovery & Strategy
Outside the scope
- We do not ship automation without measurement; if you cannot see how often each step ran, the flow is not finished.
- No exception is wired to automation before its human handover path is designed.